Find our FAQs here. If you still have questions, feel free to contact us or use our contact form.

✅ CUSTOMIZATION & QR CODES

What can I link my QR code to ?

Your own files and any online content : a video, message, website, profile, form, playlist, PDF, and more.

Can I choose the color of my QR code ?

Yes. You can fully customize your QR code. Color, central icon, and even the pixel style to match your vibe.

Can I change the content behind my QR later ?

Yes. All our QR codes are dynamic. You can update the link at any time without having to reorder the product.

How does a dynamic QR work ?

A dynamic QR redirects to a flexible link that you control. You can update it anytime without changing the code itself.

How do I know my QR code will work ?

Each code is tested before shipping.

Can people scan my QR from a screen or a photo ?

Yes. Your code can be scanned from a screen, a photo, a social post, or any printed item.

What can I do with my QR code ? Any ideas ?

- A surprise message.

- An interactive quiz.

- A digital business card.

- A payment link.

- A mood playlist.

- A secret document.

Is it secure ?

Yes. We don’t collect data from scans. You control the destination and your content stays private.

Will my QR work forever ?

Yes, as long as the link behind it stays active. If you use our dynamic redirect, you can update it anytime.

🚚 ORDERS & SHIPPING

Where do you ship ?

We ship worldwide. Free shipping in the USA on orders over $100.

How long does shipping take ?

Average times :
- USA : 4 to 8 business days
- International : 7 to 15 business days

Can I track my order ?

Yes. Once your order ships, a tracking link will be sent by email.

🔄 RETURNS & SUPPORT

What’s your return policy ?

We accept returns for manufacturing issues. Personalized items are non-refundable unless there's an error on our end.

What if my QR code doesn’t work ?

No stress. Contact us. In most cases, it’s just a typo in the link. If it’s a dynamic QR, it can be fixed instantly.

How do I contact customer support ?

Use our contact form. We respond within 24 business hours.